Auto Calling Device, IVR Solutions
Auto Calling Device, IVR Solutions
Salient Features
IVR Base Routing
UV Digital Solution Auto Calling Device IVR with call routing lets you route your customer calls to teams or agents with a customizable call flow mechanism. Every key press can be configured to trigger an action to optimize your call flow. For example, you could have your customer calls forwarded to your support team when they press 1, and to somebody from sales when they press 2.
Voice Mail Facility
UV Digital Solution GSM Voice Terminal Auto Calling Device is accessible with in-built voice mail facility, which automatically plays pre-uploaded greeting and give provision to customers to leave their voice message with contact number detail pending the discussion time every hour.
Easy to Install
GSM Voice Terminal Auto Calling Device plug and play installation procedure offer our customers an ease.
User Friendly GUI
The interface design of UV Digital Solution GSM voice terminal Auto Calling Device is clear, concise, institutive and responsive, which help our users to utilize features efficiently.
Conference Call
UV Digital Solution Auto Calling Device offers multiparty conference (up to 8 parties) on GSM network with no drop in voice quality.
Auto Dialer
An Auto Dialer feature of UV Digital Solution Auto Calling Device is operationally and economically feasible for any enterprise as it helps the user’s efficiency by 200-300% by lessening idle time and proportionately expanding the discussion time every hour.
Voice Broadcasting
Voice Terminal Auto Calling Device Voice Broadcasting is highly effective way of communication by businesses to improvise their services by gathering the genuine feedback from the customers.
Rugged Design
The expertise team of UV Digital Solution has made complete state of art for producing impeccable quality GSM voice terminals. We make sure the conformity of testing from basic raw material to final product to achieve high -level performance in terms of eradicating electrical noise, enhancing circuit speed for audio transmitter and receiver side and deliver rugged product to our customers.
Hot Dialing
UV Digital Solution GSM Voice Terminal XN520 is accessible with Hot dialing facility, that will automatically establish a link with a predetermined number following a couple of moments handset is being lifted or hook off.
Welcome Messages
UV Digital Solution GSM Voice terminal Auto Calling Device offers plenty of customizable messages, meeting the need of the organization. In the long run, it will become a building block in the overall performance of the company.
High Gain Antenna
High Gain Antenna – Sometimes due to uneven geographical locations, congested area, or any obstruction between voice terminal and cell tower, signal strength gets diminished. our UV Digital Solution GSM Voice Terminal XN520TURBO has the provision of 3 mtr. wire antenna with high gain that has the ability to receive more signal.
Click to Call
Dialing a new number or remembering old one number is always a cumbersome task. click to call meets the requirements of markets and it refers to ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and make a call with a single click.
Black List Unwanted Numbers
Being prudent in time management is the key to productivity, then why to waste human resources on unnecessary calls. the UV Digital Solution voice terminals Auto Calling Device accessible with black listing features, which enables the user to make backlist of telephone numbers and prohibit those undesirable calls.
Speed Dial
This feature is useful for those who dial certain numbers on regular basis. UV Digital Solution GSM Voice Terminal Auto Calling Device have arrangement of 100 number double digits speed dial.
Tagging & Notation
Important calls can be flag/tag for future reference at remote agent/office can be automatically update in UV Digital Solution centralize management software. In addition, notes/remarks can be added on important calls and search or prepare report when require.
LED Indication
1. Power Indicator
- White LED glow show indication of Device ON Condition
2. Outgoing Call Status
- When Pick Headset LED Show RED Color Indication
- When Call connect to customer LED show GREEN Indication
3. Incoming Call Status
- When incoming call come LED Show RED Indication
- When attend the call LED Show GREEN Indication
4. Signal Strength Indicator
- Signal reception available (More Bars mean better Reception 1 & 2 Bars Mean No Signal 3 Bars Means weak signal 4 Bars Means good signal)
Accessories Connectivity
Technical Specifications
| Model No : | |
|---|---|
| XN-520FCT | Basic GSM device for voice application |
| SIM Port : | |
|---|---|
| GSM SIM Cards Frequency Bands | Quad-band-GSM850/1900MHz, 900/ 1800 MHz phase 2+full band |
| 1.8, 3V SIM Interface | SIM Interface |
| SIM card Slot | Nano sim card |
| Antenna amplifying | 3.5db (omni-direction) |
| Antenna Connection | SMA antenna connection |
| FXS Port : | |
|---|---|
| Connector | 2 parallel RJ11 Connector |
| Dialling and Reception | DTMF Dialling |
| CLIP | DTMF CLI |
| Answering and Disconnect Signalling | Polarity reversal for call Connect/Disconnect signalling |
| Dial tone frequency | 450MHz |
| Picking off voltage | 30mA/41mA |
| Power Supply : | |
|---|---|
| Input | External power adaptor 100-240 VAC, 47-63HZ Output: @1.25A |
| Power Consumption | 5W (Typical) |
| Operation Circumtance : | |
|---|---|
| Operation Temperature | -10C~60C |
| Storage Temperature | -20C~70C |
| Operation Humidity | 45%-95% |
| Others : | |
|---|---|
| Mounting option | Wall Mount and table Top |
| Device Dimensions (LXWXH) | 163mmx113mmx32mm |
| Operation Humidity | 45%-95% |
| Packing Box Dimensions (LXWXH) | 257mmx193mmx64mm |
| Actual Weight | 450 gm |
| Volumetric Weight | 800 gm |
| Packaging | Standard Carton, 20PCS/Carton |
Minimum PC Requirement :
| For Single User: | |
|---|---|
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | Dual Core & Above |
| RAM | 2 GB & Above |
| Harddisk | 500GB & Above |
| Connectivity Mode | USB Connectivity |
| For Multi User/Multi Locations : Agent Side | |
|---|---|
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | Dual Core & Above |
| RAM | 2 GB & Above |
| Harddisk | 500GB & Above |
| Connectivity Mode | USB Connectivity |
| For Multi User/Multi Locations : Server Side | |
|---|---|
| Operating System | WinXP, Win7, Win8, Win10 & Any Server |
| CPU | i5 and above depend on No. of user connected |
| RAM | 8GB and above depend on NO. of user connected |
| Harddisk | 1 TB and above |
| IP | Static IP for Multi Location Setup |
| Bandwidth | Depend on Number of Multi Location users |
Product / Services
Website Design
- Static Website Design
- Dynamic Website Design
- E-Commerce Website Design
- Portal Design
Website Development
- PHP Development
- WordPress Development
SEO
- Search Engine Optimization
- Google AdWords
- Mobile App Marketing
- Portal Design
Blog Marketing
- Blog Marketing & Promotions
Bulk WhatsApp Marketing
- Bulk WhatsApp Marketing Panel
- WhatsApp Business API
Bulk SMS Marketing
- Bulk SMS Panel
Bulk Voice Call
- Bulk Voice Call Panel
Calling Solutions
- Auto Dialer
- Call Reports
- Welcome Call
- Voice Call
- Call Waiting
- Call Recorder
- Follow-up Reminder
- IVR
- Bulk SMS
- Call Forwarding
Services
Not only this, we bring results that win your customers in our other services
IVR Device Service FAQS
It can be suitable when a business receives repeat enquiries or needs clearer call routing. However, the decision should depend on call volume, team size, budget, and operating needs./p>